Our warehouse in South Korea has been moved from Incheon to Seoul and officially starts operation today. From Mar 2nd to Mar 31st, 2023, our previous warehouse in Incheon will automatically transfer your shipments to our new Seoul warehouse for further processing, and therefore extra processing days will be required for those shipments which reach the Incheon warehouse.
Please note our Incheon warehouse will stop operations after Mar 31st, 2023, yet there is a grace period and our team will still handle shipments delivered to Incheon warehouse during the period. All shipments arriving at the Incheon warehouse after the grace period will then be regarded as abandoned without any further notice. If you have any further queries, please do not hesitate to contact our Customer Service team.
The new address of our Korean warehouse is now available in the Member Centre > Warehouse page. Please update the shipping address on Korean shopping websites as soon as possible to enjoy a better experience of our forwarding services. If you have a pre-order addressed to our Incheon warehouse, you are also advised to contact your seller for updating the shipping address to our new address in Seoul.
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